Terms and Conditions

1. Acceptance of Terms

By accessing or using the services provided by Freshour Co., Ltd., you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Privacy Policy

Your use of Freshour Co., Ltd. is also governed by our Privacy Policy, which can be found https://freshourmarket.com/pages/privacy-policy By using our services, you consent to the collection, use, and sharing of information as described in the Privacy Policy.

3. Products and Services

a. Freshour Co., Ltd. provides products and services related to the sale and delivery of groceries, food items, and related products.
b. Freshour Co., Ltd. reserves the right to change product availability, prices, and service areas at any time without notice.

4. User Registration

a. To use certain features of Freshour Co., Ltd., you may be required to register for an account.
b. You agree to provide accurate, current, and complete information during the registration process.
c. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Ordering and Payment

a. When you place an order through Freshour Co., Ltd., you agree to pay for all products and services requested.
b. Payment must be made using one of the accepted payment methods specified on the website or app.
c. Freshour Co., Ltd. may use third-party payment processors to facilitate transactions.
d. You agree to pay all applicable taxes and fees as required by law.

6. Delivery

a. Freshour Co., Ltd. will make reasonable efforts to deliver orders to the specified delivery address within the agreed-upon timeframe.
b. Delivery times may be subject to change due to circumstances beyond our control.
c. It is your responsibility to ensure that someone is available to accept the delivery at the specified delivery address.

7. Refunds and Returns

a. Refunds and returns are subject to our Refund Policy, which can be found https://freshourmarket.com/pages/refund-policy
b. Freshour Co., Ltd. may refuse any refund request that violates our terms and conditions.

8. Intellectual Property

a. All content and materials on the Freshour Co., Ltd. website and app are the property of Freshour Co., Ltd. and are protected by intellectual property laws.
b. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

9. Termination

Freshour Co., Ltd. reserves the right to terminate or suspend your account and access to our services at our discretion, without notice, for any violation of these terms and conditions or for any other reason.

10. Limitation of Liability

a. Freshour Co., Ltd. is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services.
b. We make no warranties or representations regarding the quality or safety of the products and services provided.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Kingdom of Thailand. Any disputes shall be subject to the exclusive jurisdiction of the courts in Thailand.

12. Changes to Terms and Conditions

Freshour Co., Ltd. reserves the right to modify or update these terms and conditions at any time. You are responsible for reviewing these terms regularly to stay informed about any changes.

Contact Information

If you have questions or concerns about these terms and conditions, please contact us at admin@freshourmarket.com or +6695-530-9183.

Last updated: Dec 8, 2023